We have just launched a new ‘police role play A-Z training tool’, a 29-page document that helps you understand the role play process, in particular:
- The importance of listening and learning to ask appropriate clarifying questions
- Learn to make appropriate recommendations
- Asking the right questions and statements that evidence, community and customer focus, personal responsibility, resilience, team working, problem solving, race and diversity and effective communications
- Room Layout
- Preparation Phase
- Interactive Phase
The price of the police role play A – Z training tool is £15.00 – Full details of the new product can be found at: Police Assessment Centre Practice Role Play Exercises
Not sure about whether to purchase?
You enter a role play room and you are greeted by an agitated male, pointing at you saying “hello my name is Mr Jones, I hope you are going to do something about that Customer Service Officer?”
A) Politely interupt the man and ask him to stop pointing as this is rude?
B) Politely introduce yourself and ask him what the problem is?
C) Politely ask the gentleman to calm down and ask what the problem is?
D) Politely introduce yourself and ask him what he would like to see happen to the Customer Service Officer?
E) Politely introduce yourself and ask ‘how can I help you today?”
If you chose either A, B, C or E, i’m afraid these are NOT the behaviours they require you to evidence. If however you chose D, well done you are a natural!
We recently sent a complimentary copy of the police role play A – Z training tool to persons who attended one of our 1 day workshops. Here is some of their feedback:
“I think it is a very useful document. I think that it would be a useful training tool and something you could charge for on your website, however I don’t think it is any substitute for the course, but also would not really be suitable for use on the course- although it seems that’s not your intention anyway. The writing is very clear and there is enough information in the document to provide a very comprehensive guide to the roleplays. I like the way that is is not simply a “to-do” list and actively engages you and encourages the candidate to think about the situation. If you were to sell it on your website I would think a reasonable price would be £20- although I speak as a person who is currently on a relativity small income so you may generally have a different customer base.” Simon
“I’ve read through the police role play A – Z training tool, again very informative but as I had done the one day course they were fairly obvious. However I don’t think I would of been as successful prior to your one day course, as I such I see it is a useful tool to a candidate, especially one that hasn’t attended a assessment previously. I think a reasonable price would in the area of £15-£20 as the test not only gives you the correct answers but the reasons behind why they are the correct answers.” Jon
“I looked over the police role play A – Z training tool you sent and this would be a valuable tool in assisting in the role plays. Fee wise I would say at a ball part figure of around £35-£45 would be a resonable price to aim at.” Priyesh
This article has been written by former police recruitment manager David Vidgen.